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Do you know?

Do you know?

Property & Casualty

Empowering P&C insurers to outpace disruption

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About the Service

Leverage our digital tools and deep expertise to scale your operations and design efficient policy lifecycle processes. We can set up an agile administration ecosystem to ensure accuracy of premium audits and issuance of insurance certificates ahead of schedule, digitize omnichannel customer interactions and formulate a digital Hub to upload critical documents for the claims process, utilize analytics to track investigation and fraud detection, formulate KPIs to mitigate future risks by recalibrating policy settlement models to enhance efficiency and accuracy, etc. all while letting you focus on your core services/products.


Policy Administration

The service offerings in policy administration includes:

  • Receiving and addressing adjustment requests from the customers
  • Issuing certificate of insurance
  • Premium audits for policy accuracy
  • Updating missing information
  • Proposal matching
  • Surrender of policies

Claims Adjudication & Settlement

Efficiency and quick turnaround are the hallmark of our adjudication and settlement services, which include:

  • Data capture fields for First Notice of Loss
  • Incident definition and indexing of documents
  • Capture and maintain documentation for easier sharing
  • Case assignment to appropriate adjuster
  • Correspondence creation and regular follow-ups
  • Investigation and fraud detection support services
  • Track claim payments to service providers and claimants
  • Reinsurance and Co-insurance management update
  • Validation and fraud detection

Recovery and Subrogation

Optimize the client’s claims recovery activities:

  • Pre-adjudication claim recovery services – Involves mining claims data to identify errors and overpayments.
  • Post-payment claims recovery services – Involves identifying and processing recoveries based on payment variances on retrospective audits.

Experts that made us pioneer!

Experts that made us pioneer!

Ashish KapoorVP - Business Operations

Ashish has over 20 years of experience in strategic insight, business development, service delivery, change management and strategy formulation. He is currently responsible for Business Development for Healthcare, Insurance, and F&A services.

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